Frequently Asked Questions

What are your stones made of? Imagine a stone that looks and feels like real flagstone but is stronger, lighter, and built to last a lifetime. That’s exactly what we’ve created. Our stones are made from high-performance cement, precision-cast from natural flagstone to give you the most authentic look and texture. Unlike traditional concrete, they are engineered to withstand extreme weather—blazing sun, freezing winters, and everything in between—without cracking or fading. Even better? The color runs all the way through the stone (not just painted on), so you never have to worry about peeling, chipping, or wear over time. You get the beauty of real stone with the durability of modern innovation. It’s not just a stone—it’s a statement that lasts a lifetime.

Absolutely! This isn’t some mass-produced, off-the-shelf product. Your stone is custom-made just for you. Want your family name? A meaningful quote? An address that makes your home stand out? You dream it, we engrave it. Choose from bold, timeless fonts, precision engraving, and rich, natural colors that run all the way through—no fading, no peeling, just lasting beauty. Every stone is crafted to elevate your space, make a statement, and last for generations. Have something truly unique in mind? We specialize in custom projects! Tell us what you're thinking, and we’ll make it happen.
We don’t just make stones—we create heirloom-quality pieces that last a lifetime. While other companies take weeks (or even months) to fulfill custom orders, we ship yours in just ONE WEEK. From the moment you place your order, our team gets to work, engraving, and perfecting every detail to ensure it looks incredible and stands the test of time. You’ll receive tracking information as soon as it ships, so you’ll always know where your stone is. Need it even faster? Contact us—we’ll do everything we can to get it to you when you need it. Because when it comes to quality, speed, and personalization, we don’t just meet expectations—we exceed them.
Check before you dig. Ensure the area is free from underground utilities before installation. Position the stake. Using a hammer, drive the included stake half way into the ground until it’s firmly in place. Mount the stone. Align the opening at the base of the stone with the stake and slide it down for a solid, secure fit. No messy concrete, no complicated setup—just a sturdy, beautifully placed stone in minutes!
Because each stone is custom-made just for you, we are unable to accept returns, refunds, exchanges, or cancellations once an order is placed. Every piece is handcrafted from scratch and tailored to your specifications, ensuring a one-of-a-kind product. However, we want you to love your stone! Here’s what you need to know: Every order is made-to-order. We begin working on your stone within 24 hours of purchase, so please double-check your selections before placing your order. Built to last. We take pride in creating high-quality, long-lasting stones that withstand the elements. We stand by our work. If we make a mistake, we’ll do everything we can to make it right. Accuracy is key. Because each piece is customized, we cannot remake items due to incorrect font, color, or design choices. Please review all details carefully, including color and font charts, before ordering. Your satisfaction matters. If you have any questions before or after your purchase, we’re happy to help—just reach out! Our goal is to provide you with a beautiful, personalized piece that exceeds your expectations.
We ship all orders via UPS, USPS, or FedEx, depending on the best option for your location. Every order includes: ✅ Tracking number – You'll receive tracking details as soon as your order ships so you can follow its journey. ✅ Insurance – Your package is fully insured for peace of mind during transit. We carefully package each stone to ensure it arrives safely. If you have a specific shipping preference, feel free to reach out!